Shipping Policy
Orders
Order Confirmation
Right after you place an order, you'll get a confirmation email with your order details.
Order Changes
You have 60 minutes after placing your order to make changes like updating your address or editing items. Use the link in your confirmation email to make changes. If your order has already entered the packing stage, changes are no longer possible.
Order Processing
Most orders ship the same business day if placed before 1:00 PM EST. During busy periods, processing may take 1–3 business days.
Tracking Your Order
Once your order ships, you'll get an email with tracking info so you can follow it from our warehouse to your doorstep.
Shipping Within the U.S.
| Service | Shipping Charge | Estimated Delivery |
|---|---|---|
| Standard | FREE | 4–7 Business Days |
| Expedited | $35 | 2 Business Days |
- Delivery timelines begin once your order ships and exclude weekends and U.S. federal holidays.
- Orders placed before 1:00 PM EST typically ship the same day.
- Orders placed after 1:00 PM EST ship the next business day.
U.S. Territories & Remote Destinations
These locations are outside our free shipping zone and have a $25 flat shipping rate.
| Service | Shipping Charge | Estimated Delivery |
|---|---|---|
| Standard | $25 Flat Rate | 7–14 Business Days |
Destinations in this zone:
- If your address falls into one of these zones, the $25 rate will appear automatically at checkout — you will not see a free shipping option.
- Expedited shipping is not available to these locations.
- Delivery timelines for territories can vary and are estimates only.
Shipping to Canada
| Service | Shipping Charge | Estimated Delivery |
|---|---|---|
| Standard (Orders $250+ CAD) | FREEDuties & taxes shown at checkout | 5–9 Business Days |
| Standard (Under $250 CAD) | Shipping + duties/taxes calculated at checkout | 5–9 Business Days |
| Express | Shipping + duties/taxes calculated at checkout | 2–5 Business Days |
- For free shipping orders, any amount shown at checkout reflects duties and taxes only — not a shipping fee.
- All import charges are shown at checkout — no hidden fees at delivery.
Shipping Internationally
We ship to many countries worldwide. Duties and taxes are calculated and prepaid at checkout — no surprise fees at delivery. All orders ship Delivered Duty Paid (DDP).
| Service | Shipping Charge | Estimated Delivery |
|---|---|---|
| Standard International | Calculated at checkout | 4–8 Business Days |
- We ship to physical addresses only — PO boxes and freight forwarders are not accepted.
- We cannot guarantee international delivery timelines due to customs delays.
Countries We Ship To:
Need Help?
If you have questions about your order or shipping timeline, Contact Us or use the live chat on our site. We reply within 24 hours.
Looking to return or exchange? Visit our Returns & Exchanges page.
