Shipping Policy
Orders
Order Confirmation
Right after you place an order, you’ll get a confirmation email with your order number and order summary.
Order Changes
You have 60 minutes after placing your order to make changes like updating your address or editing items. Use the link in your confirmation email to make updates. If your order has already entered the packing stage, we may not be able to make edits.
Order Processing
Most orders ship the same business day if placed before 1:00 PM EST. During busy periods, processing may take 1–3 business days.
Tracking Your Order
Once your order ships, you’ll get an email with tracking info so you can follow it from our warehouse to your doorstep.
Shipping Within the U.S.
We do not ship to PO boxes. Please use a physical address.
| Service | Shipping Charge | Estimated Delivery |
|---|---|---|
| Standard | FREE | 4–7 Business Days |
| Expedited | $30 | 2 Business Days |
Notes:
- Delivery timelines begin once your order ships.
- Orders placed before 1:00 PM EST typically ship the same day.
- Orders placed after 1:00 PM EST ship the next business day.
- Business days are Monday to Friday, excluding U.S. federal holidays.
Shipping to Canada
We do not ship to PO boxes. Please use a physical address.
| Service | Shipping Charge | Estimated Delivery |
|---|---|---|
| Standard (Orders $150+ CAD) |
Free Shipping Duties & taxes shown at checkout |
4–7 Business Days |
| Standard (Under $150 CAD) | Shipping + duties/taxes calculated at checkout | 4–7 Business Days |
| Express | Shipping + duties/taxes calculated at checkout | 2–5 Business Days |
Notes:
- The “Shipping” line may include only duties and taxes (for free shipping orders) or both shipping and duties/taxes (for Express or under $150 CAD).
- These fees are prepaid — you won’t pay anything at delivery.
- All import charges are shown at checkout — no hidden fees.
Shipping Internationally
We now ship to many countries around the world.
All international orders ship Delivered Duty Paid (DDP) — duties and taxes are prepaid at checkout.
| Service | Shipping Charge | Estimated Delivery |
|---|---|---|
| Standard International | Calculated at checkout | 4–8 Business Days |
Notes:
- We do not ship to international PO boxes. A physical address is required.
- We do not ship to forwarding addresses that export packages outside the U.S.
- We cannot guarantee international delivery timelines due to customs delays.
- Shipping costs vary by destination and are shown at checkout.
Countries We Ship To:
Argentina, Australia, Austria, the Bahamas, Belgium, Belize, Bermuda, Bolivia, Brazil, Bulgaria, Cambodia, Cameroon, Canada, Chile, China, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Finland, France, Germany, Greece, Guadeloupe, Guatemala, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kuwait, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Malaysia, Malta, Mexico, Monaco, Morocco, Mozambique, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Réunion, Romania, Saudi Arabia, Slovakia, Slovenia, South Africa, South Korea, Spain (49 of 52 provinces), Sweden, Switzerland, Taiwan, Tanzania, Thailand, Ukraine, United Kingdom, United States Virgin Islands, Uruguay, Vietnam, Zambia, Zimbabwe
Need Help?
If you have questions about your order or shipping timeline, contact us or use the chat on our site. We reply within 24 hours.
Looking to return or exchange? Visit our Returns & Exchanges page.