Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Strongsize.com (the “Site”).

Information We Collect

Strongsize collects a variety of information regarding our current and former customers and visitors across our website and storefront, including:
  • Contact information you provide directly to us, such as your name, address, phone number, and email address.
  • Shopping information, such as the items you purchase and browse, payment method and payment information, billing and shipping address.
  • Account information, such as the contact and shopping information listed above as well as your account password, wish list items, back in stock notification requests, past orders, gift card balances, and saved payments information.
  • Demographic information, such as age, birthdate, and ZIP code.
  • Automatically collected information, such as internet protocol (IP) address used to connect your computer to the Internet, browser type and version, operating system and platform, and information about your browsing and shopping behavior. Additionally, we track website usage data such as the date and time of visit or use, how navigation and search features are used, the pages and items viewed, and items purchased.

 

How We Collect Information

We collect information through our website and in our store. We also obtain information from you and from third parties.
  • You provide information when you make a purchase, create an account, visit or contact us, participate in a contest or sweepstakes, respond to a survey, engage in a promotional activity, register to attend an event or consultation or sign up for emails.
  • Third parties, primarily analytics platforms and advertising networks and cooperatives, provide information about you, such as how you engage with our website, product, and services.
  • Social media platforms and networks that you use in connection with our website, such as Facebook, TikTok, Pinterest, and Instagram provide Strongsize with information about you. Please separately review the privacy policies and settings of the social media platforms and networks that you use.
  • Cookies and automatic methods provide information about you when you visit our website, open an email sent from us, or click on an advertisement we serve you. Methods we use include cookies, small data files that are stored on your hard drive or in connection with your Internet browser. We also use web beacons to send information from your computer, tablet, phone, or other device, such as when you visit our website or open a marketing email we send you, back to our server.
  • Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).
  • Pixel tags, also known as web beacons, are embedded on our site and gather information about user’ on-site behavior, such as page viewed or an add-to-cart action.
  • We use Google Analytics, provided by Google, Inc., to also gather on-site behavior. More information on Google Inc.’s privacy policy can be found at www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data by going to http://tools.google.com/dlpage/gaoptout.


How We Use Information

We use the information that we collect to provide you with the best possible products and experiences. We also may combine any or all of the information that we collect or obtain. Examples of how we use information include:
  • To respond to your customer service inquiries
  • To keep you informed of updates about your purchase
  • To personalize your experience with our website
  • To improve our website
  • To improve our customer service standards
  • To improve our product and/or develop new product
  • To process transactions
  • To verify individual identity
  • To potentially prevent fraudulent activity
  • To provide you with personalized offers, promotions and advertisements directly or through our third party partners
  • To send periodic marketing emails and surveys
  • To invite you to events and activations


How We Share Information

We may share the information we collect, both aggregate and de-identified information:
  1. With service providers that perform services on our behalf, such as those that provide shipment and payment services, customer service, and advertising services.
  2. With select partners as a part of cross promotional opportunities.
  3. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes without consent. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


How We Protect Your Information

We implement security measures to protect your information, including using a secure server and encrypting all payment information into our payment gateway providers’ database. It’s important to note that no method of transmitting information over the Internet or storing information is completely secure. Therefore we cannot guarantee the absolute security of this information.


Sharing and Communication Choices

We want you to know how your personal information is used and shared. You may send an email to hello@strongsize.com to request access to personal information held about you by Strongsize. We also offer choices directly and through our partners for tracking and communication preferences.
  • Online Advertising: We strive to only work with advertising partners who offer transparent options for editing preferences and opting out. Please note you must separately opt out on each individual device you use. You can manage the advertising preferences for some of the advertising partners we work with by clicking here: http://www.networkadvertising.org/managing/opt_out.asp
  • Social Media: We encourage you to review your privacy options and settings with the social media platforms and networks you use to understand how these platforms and networks share your information with us.
  • Email: You can opt out of marketing or advertising emails by utilizing the “unsubscribe” link in marketing or advertising emails you receive from us.
  • Direct Mail: You may opt out of receiving marketing or advertising by direct mail by contacting us at hello@strongsize.com.
  • Account Information: If you have registered for an online account, we allow you to access and update certain personal information that you have provided to us by logging into your online account and using the features available there. You may delete your Strongsize account by emailing hello@strongsize.com.
  • Restricting Cookies: Web browsers are set to accept cookies. You can choose to set your browser to remove or reject cookies. Choosing to remove cookies may affect the functionality of our site.


California Privacy Rights

California law permits residents to ask us for a list of personal data we share with third parties or corporate affiliates for those third parties’ or corporate affiliates’ direct marketing purposes. If you are a California resident and would like a copy of this notice, please contact us at hello@strongsize.com. This request can be made once a year, free of charge, for the prior calendar year. The notice will itemize the information collected along with the third parties and affiliates it was shared with, and the third parties and affiliates’ names and addresses.


Updates To This Policy

By accessing any part of the Strongsize website, you consent to and agree with this privacy policy. Strongsize may change or revise this privacy policy at any time at our sole discretion. If we make changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances. If you do not agree with any part of this privacy policy, please do not use this website. Continued use of this website signifies your agreement to any updates or changes to our privacy policy or terms and conditions of use.


Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@strongsize.com or by mail using the details provided below:
Strongsize
Fred David International U.S.A., Inc.
1407 Broadway, Rm 710,
New York NY 10018
United States