Privacy policy

Last updated: May 2026

This Privacy Policy describes how Strongsize (operated by Fred David International U.S.A., Inc.) collects, uses, and shares your personal information when you visit or make a purchase from Strongsize.com. This policy applies to customers and visitors in the United States, Canada, and other jurisdictions where our site is accessible.

Our store is hosted on Shopify Inc. Shopify processes certain customer data on our behalf as a data processor. You can review Shopify's privacy policy at shopify.com/legal/privacy.

Information We Collect

We collect information in three ways: directly from you, automatically when you use our site, and from third parties.

Directly from you: When you make a purchase, create an account, sign up for emails or SMS, participate in a promotion, or contact us, we collect your name, email address, phone number, billing and shipping address, payment information, account credentials, and any other information you choose to provide.

Automatically: When you visit our site, we automatically collect your IP address, browser type, operating system, pages viewed, items browsed and purchased, and the date and time of your visit. We collect this information through cookies, pixel tags (also called web beacons), and similar tracking technologies. We also use Google Analytics to understand how visitors use our site. You can opt out of Google Analytics data collection at tools.google.com/dlpage/gaoptout.

From third parties: We receive information about you from advertising networks, analytics providers, and social media platforms including Facebook, TikTok, Pinterest, and Instagram when you interact with our content or ads on those platforms. Please review the privacy policies of those platforms separately.

How We Use Your Information

We use the information we collect to:

  • Process your orders and payments
  • Communicate with you about your purchases
  • Send marketing emails, SMS messages, and promotions (with your consent where required)
  • Personalize your experience on our site
  • Prevent fraud and verify identity
  • Improve our products, website, and customer service
  • Comply with legal obligations

SMS Communications

If you opt in to receive SMS messages from Strongsize, you consent to receive text messages including order updates, promotions, and cart reminders. Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at hello@strongsize.com. Your SMS opt-in data and consent are never shared with third parties for marketing purposes.

How We Share Your Information

We share your information only in the following circumstances:

  • With service providers who perform functions on our behalf, such as payment processors, shipping carriers, email and SMS platforms, and advertising services. These providers are authorized to use your information only as necessary to provide services to us.
  • With select partners as part of cross-promotional opportunities, where you have consented or where permitted by law.
  • As required by law, court order, or government authority.

We do not sell your personal information.

How We Protect Your Information

We implement reasonable security measures to protect your information, including encrypted transmission of payment data through our payment gateway providers. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active, as needed to fulfill the purposes described in this policy, or as required by law. If you request deletion of your account or data, we will remove your personal information within a reasonable timeframe, except where retention is required by law (for example, for tax or financial record-keeping purposes).

Your Privacy Choices

  • Email: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email we send.
  • SMS: Reply STOP to any text message to opt out at any time.
  • Online advertising: You can manage advertising preferences through the Network Advertising Initiative opt-out tool at networkadvertising.org/managing/opt_out.asp. You must opt out separately on each device you use.
  • Cookies: You can configure your browser to block or delete cookies. Doing so may affect some site functionality.
  • Account information: If you have an account, you can update your information by logging in. To delete your account, email hello@strongsize.com.
  • Data access requests: To request access to, correction of, or deletion of personal information we hold about you, contact us at hello@strongsize.com.

Canadian Privacy Rights

If you are located in Canada, including Quebec, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including Quebec's Act respecting the protection of personal information in the private sector (Law 25). These rights include the right to access your personal information, request corrections, and in some cases withdraw consent to its collection or use. To exercise these rights, contact us at hello@strongsize.com.

California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect, use, and share
  • Request deletion of your personal information
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of your personal information
  • Non-discrimination for exercising your privacy rights

To submit a request, contact us at hello@strongsize.com. We will respond within 45 days. We do not sell personal information as defined under the CCPA.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of our site following any changes constitutes your acceptance of the updated policy. For significant changes, we will make reasonable efforts to notify you directly.

Contact Us

For questions about this policy or to make a privacy request, contact us at hello@strongsize.com or by mail:

Strongsize / Fred David International U.S.A., Inc.
1407 Broadway, Rm 710
New York, NY 10018
United States